

Frequently asked questions
A wall-mounted unit is the most common type of air conditioning system you see in homes and offices.
It’s a slim, rectangular unit that is fixed high up on an interior wall. It blows cool (or warm) air directly into the room and is connected to an outdoor unit by small pipes that go through the wall.
A ducted air conditioning system is like a hidden network that delivers comfortable air to every corner of your space. Instead of seeing a unit on the wall in each room, the main parts of the system are tucked away out of sight. The only parts you’ll usually see are a few discreet vents in the ceiling or high on the wall.
Ducted systems are typically more expensive than wall-mounted units and require more planning and installation work. However, they are fantastic if you want a clean, minimalist look with quiet, even cooling and heating throughout your home or office.
A floor-mounted air conditioning unit is very similar to a wall mounted unit, but instead of being high up on the wall, it sits low down near the floor a bit like a radiator.
The unit is fitted against the lower part of the wall inside the room and connected to an outdoor unit with small pipes that go through the wall.
We ask for details like the number of rooms, room type, room size, and photos so we can give you an accurate realistic guide price and recommend the right system for your space.
In simple terms, this information helps us to:
Size the system correctly – Every room is different. The size, ceiling height, and window area all affect how powerful the air conditioning needs to be. This helps us avoid undersizing (not cool enough) or oversizing (wasted money and energy).
Choose the right type of unit – Bedrooms, living rooms, offices, lofts and conservatories all have different needs. Knowing the room type helps us suggest the most suitable indoor unit and layout.
Plan the best layout – Photos show us where doors, windows, furniture and existing electrics are. This helps us work out the best position for the unit and the pipework, and to spot any potential issues early.
Give a realistic price – The more we know up front, the more accurate and transparent your quote will be. It reduces the chance of unexpected extras later.
Save you time – With good information and photos, we can often quote without needing a site visit, or at least make any visit quicker and more focused.
Overall, these details mean we can design a system that works properly, looks neat, and gives you the best value for your budget.





